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Advanced Services Chat Mirkao
Chat Mirkao is an automation platform for WhatsApp Business API that allows businesses to manage conversations, automate responses, and optimize customer communication through chatbots, messaging campaigns, and advanced segmentation.

Chat Mirkao – Who Is This Service For and Why Is It Important?

In the business world, WhatsApp has transformed the way companies communicate with their customers. However, there is a big difference between the personal WhatsApp you use on your phone and the WhatsApp Business API, which is designed for businesses that need to scale their communication and grow professionally.

Chat Mirkao is a platform created for businesses that want to optimize customer service, automate processes, and increase sales using WhatsApp Business API. However, not everyone knows that this solution exists. If you’re here, we want to explain why this can change the way you work.

1. Businesses and Entrepreneurs Who Already Understand the Value of WhatsApp Business API

These are customers who are already familiar with WhatsApp Business API and are looking for a reliable and flexible platform to manage it.

✔ They know that WhatsApp Business API is not just a chat app but a powerful tool to automate responses and manage customer support teams.

✔ They understand that there are costs associated with the service because WhatsApp API is a business platform with advanced features.

✔ They need to optimize their communication, integrate WhatsApp with their CRM, eCommerce, or support systems.

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2. Businesses That Use Traditional WhatsApp and Dont Know They Can Scale These are businesses or entrepreneurs who use WhatsApp on their personal phones, but feel it’s no longer enough.

❌ Common Problems They Face:

🔸 They manually respond to every customer, which takes too much time.

🔸 They can't handle multiple conversations at once.

🔸 They have no tools to measure results or automate sales.

🔸 They don’t know that there is a better way to use WhatsApp without depending on a single phone.

💡 Most small and medium businesses believe WhatsApp is just for phone messaging, without knowing that there are advanced tools that can help grow their sales and improve customer service.

Additional Pain Points for Growing Businesses

🔹 Business Owners Who Can’t Afford to Stop Working to Answer WhatsApp Messages

Many entrepreneurs are too busy running their business and cant afford to spend hours replying to WhatsApp messages.

Chat Mirkao allows them to automate responses, set up chatbots, and ensure no customer is left unattended.

🔹 Businesses That Are Hiring Multiple Employees Just to Answer WhatsApp

Some businesses end up hiring 2, 3, or even more employees just to manage incoming messages.

Chat Mirkao eliminates the need for additional staff by allowing multiple agents to manage conversations from a single platform while automating repetitive tasks.

3. Marketers and Distributors Who Want to Offer WhatsApp Solutions to Businesses Chat Mirkao is also a business opportunity for marketing professionals, agencies, and consultants who want to help other businesses grow using WhatsApp.

✅ Provide WhatsApp API setup and automation services to businesses that don’t know how to configure their system.

✅ Help companies create and manage WhatsApp campaigns to increase their sales and customer engagement.

✅ Offer a full-service solution for businesses that lack the technical knowledge to integrate WhatsApp with their CRM or sales funnel.

✅ Chat Mirkao is not just a platform for businesses—it’s also a tool for marketers and agencies to create new revenue streams by offering professional WhatsApp automation services. 🚀

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What is the Difference Between WhatsApp Personal, WhatsApp Business, and WhatsApp Business API?

To understand why Chat Mirkao is different, its important to know the different versions of WhatsApp and their purposes:

WhatsApp Version Primary Use Features Limitations
WhatsApp Personal Individual use Only for personal chats and groups No multi-user access or automation
WhatsApp Business (App) Small businesses Basic automated messages, quick replies Works only on one phone with limited automation
WhatsApp Business API
(Powered by Chat Mirkao)
Scaling businesses Multiple agents, chatbots, CRM integration Requires a platform like Chat Mirkao

WhatsApp Personal → For friends and family. Not suitable for business use.

WhatsApp Business (free app) → Designed for small businesses, but with many limitations.

WhatsApp Business API (Chat Mirkao) → For companies that want to automate and manage their communication professionally.

WhatsApp API does not work on a regular mobile phone; it requires a platform directly connected to Meta.

Calculate Your WhatsApp Costs

WhatsApp pricing is based on Meta’s conversation fee, which varies depending on the use case.

How Does It Work?

  • Meta charges for each conversation, not per message.
  • The charge covers a 24-hour window, meaning you can send multiple messages within that period without additional costs.
  • The number of messages sent during a conversation may vary, but the fee remains the same for that session.

For detailed pricing based on your use case, refer to Meta’s official

WhatsApp Business Pricing: Understanding Conversation Categories

WhatsApp Business charges per conversation, and the cost depends on the category of the message. There are four conversation categories, each with a different pricing structure:

Category Purpose Cost (USD)
Service Messages initiated by users (customer support inquiries). Businesses can reply within a 24-hour customer service window. $0 (Free)
Utility Messages related to a transaction, such as post-purchase notifications and recurring invoices. $0.0002
Authentication One-time passcodes (OTP) for user authentication during sign-up, account recovery, or security checks. $0.0077
Marketing Messages promoting a business, its products, or services, including offers, promotions, abandoned cart reminders, and product recommendations. $0.0125

Why Is This Pricing Model Beneficial?

Service conversations are completely free → you only pay when you initiate a conversation.

Utility messages have a very low cost, → making it affordable to send transactional notifications.

Authentication and marketing messages have different pricing, → allowing businesses to adjust their communication strategies accordingly.

Tip: If your business primarily engages in customer support, you can interact with customers for free within the 24-hour window, making WhatsApp a cost-effective solution for customer service.

For the latest pricing details, visit the WhatsApp Business API Pricing Page.

Consulting and Personalized Setup

For Chat Mirkao to function correctly, an initial setup with WhatsApp and Meta is required. This process can be technical and involves specific configurations to ensure your business gets the most out of the platform from day one.

📌 What our service includes:

Initial connection with WhatsApp and Meta, ensuring your account is properly set up and approved.

Training for customer service teams on how to use Chat Mirkao efficiently.

Optimization of automated responses and user experience improvements.

Audit and optimization of WhatsApp Marketing campaigns to maximize results.

Don't worry about the technical setup—we take care of everything so you can focus on growing your business. 🚀

Additional Services We Can Offer in Chat Mirkao

Conversation Automation and Smart Flows
  • Custom chatbot setup for customer service, sales, and support.
  • Automated response flows based on keywords, FAQs, and interactive forms.
  • AI-powered conversational chatbots to enhance the user experience.
  • Advanced response conditions (redirecting to agents, responses based on customer type, etc.).
  • Lead qualification flows, to identify potential clients and send them personalized offers.
  • Survey bots to collect feedback and measure customer satisfaction.
Integration with Other Platforms and External APIs
  • Integration with CRMs like HubSpot, Zoho, Salesforce, Pipedrive for contact sync and client follow-up.
  • Connection with eCommerce platforms (Shopify, WooCommerce, Magento, PrestaShop) to automate orders, payments, and post-sale assistance.
  • Linking with ticketing systems (Zendesk, Freshdesk, HelpScout) for efficient customer support.
  • Automation with email marketing platforms (Mailchimp, ActiveCampaign, Brevo) for client follow-ups.
  • Integration with productivity tools (Google Sheets, Airtable, Notion) for real-time data storage and management.
  • Connection with payment gateways (Stripe, PayPal, MercadoPago) for automated payment processing and confirmations.
  • Custom API development for businesses needing specific integrations with their internal systems.
Creation of Specialized Bots
  • 24/7 customer service bot to handle FAQs without human intervention.
  • Automated sales bot to recommend products and guide users through the purchase process.
  • Cart abandonment recovery bot for online stores.
  • Appointment and booking bot, connected with Google Calendar or reservation platforms.
  • Technical support bot, linked to knowledge bases and ticketing systems.
  • Survey and interactive form bots for data collection and customer insights.
  • Notification and alert bots for payment reminders, renewals, and due dates.
  • WhatsApp bots for government or administrative processes, automating document requests and online procedures.
WhatsApp Marketing Campaign Setup and Management
  • Customer segmentation by labels and behavior for personalized messaging.
  • Automation of purchase reminders, renewals, and overdue payments.
  • Remarketing strategies to re-engage inactive clients.
  • WhatsApp Ads campaign setup, integrated with Facebook and Instagram.
  • Analytics and campaign optimization to improve conversion rates.
  • Mass notifications with pre-approved WhatsApp API messages.
Multi-Agent and Team Management in WhatsApp
  • Configuration of multiple agents on a single WhatsApp Business API account.
  • Automatic conversation distribution based on availability or department.
  • Real-time monitoring of agent performance and conversation efficiency.
  • AI-powered suggested replies to improve response speed.
  • Integration with internal databases to personalize customer interactions.
Development of Custom Features
  • Custom Webhooks development to send real-time data to other platforms.
  • Development of interactive widgets to connect WhatsApp with websites and online stores.
  • Integration with voice and call services (Twilio, Google Voice) for multi-channel customer service.
  • Creation of advanced reports with detailed analysis of WhatsApp activity.

Each of these services can be tailored to the client’s needs. Some require advanced configurations and additional costs, but we are ready to develop them according to specific business requirements.

Make WhatsApp Connection with Chat Mirkao

Grow Your Brand, Delight Your Customers!

Simple and Clear Pricing

Free

$0.00 COP

Monthly

$0.00 COP

Yearly
+ WhatsApp Cloud Messaging Charges
  • 100 Contacts
  • 5 Campaigns Per Month
  • 5 Bot Replies
  • 10 Bot Responses Per Month
  • 5 Bot Flows
  • 2 Contact Custom Fields
  • 1 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access
Paga tu plan solo después de conocer el servicio

Membresía FREE

$0.00 COP

monthly

$0.00 COP

yearly
+ WhatsApp Cloud Messaging Charges
  • 100 Contacts
  • 5 Campaigns Per Month
  • 5 Bot Replies
  • 10 Bot Responses Per Month
  • 5 Bot Flows
  • 2 Contact Custom Fields
  • 1 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access
Paga tu plan solo después de conocer el servicio

Mebresia Emprender

$100,000.00 COP

monthly
+ WhatsApp Cloud Messaging Charges
  • 3000 Contacts
  • 4 Campaigns Per Month
  • 4 Bot Replies
  • 5000 Bot Responses Per Month
  • 4 Bot Flows
  • 2 Contact Custom Fields
  • 1 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access
Paga tu plan solo después de conocer el servicio

Membresía Standar

$380,000.00 COP

monthly
+ WhatsApp Cloud Messaging Charges
  • 13000 Contacts
  • 16 Campaigns Per Month
  • 10 Bot Replies
  • 130000 Bot Responses Per Month
  • 10 Bot Flows
  • 5 Contact Custom Fields
  • 5 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access
Paga tu plan solo después de conocer el servicio

Membresia Plus

$460,000.00 COP

monthly
+ WhatsApp Cloud Messaging Charges
  • 18000 Contacts
  • 30 Campaigns Per Month
  • 15 Bot Replies
  • 20000 Bot Responses Per Month
  • 15 Bot Flows
  • 10 Contact Custom Fields
  • 8 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access
Paga tu plan solo después de conocer el servicio

Membresía Premium

$580,000.00 COP

monthly
+ WhatsApp Cloud Messaging Charges
  • 30000 Contacts
  • 30 Campaigns Per Month
  • 20 Bot Replies
  • 30000 Bot Responses Per Month
  • 20 Bot Flows
  • 18 Contact Custom Fields
  • 14 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access
Paga tu plan solo después de conocer el servicio

Frequently Asked Questions

Have questions? Here you'll find the answers most valued by our partners, along with access to step-by-step instructions and support.

At Chat Mirkao, security and privacy are our top priorities. We implement end-to-end encryption, ensuring that only the sender and recipient can access the messages.
We comply with international regulations such as GDPR, guaranteeing responsible data management. Additionally, our platform has been validated by Meta and WhatsApp, meeting the strict security standards required for the official WhatsApp Cloud API.
We provide technical support through multiple channels, including live chat, email, and an online knowledge base. Our team of experts is always available to assist with any questions or issues you may encounter while using our platform.
We utilize advanced algorithms and maintain a robust infrastructure to ensure that messages in mass campaigns are delivered efficiently and on time, minimizing delays and guaranteeing a high delivery rate.
Chat Mirkao can connect with CRM and automation tools such as HubSpot, Salesforce, Zoho CRM, Pipedrive, and Freshsales, as well as platforms like Zapier, Make, Google Sheets, and Trello. These integrations are additional services that allow for workflow automation, improved customer management, and optimized WhatsApp campaigns.
Our platform includes analytics tools that allow you to monitor key metrics such as open rates, engagement, and conversions, giving you a clear view of your campaign performance and chatbot effectiveness.